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Boston Citizens Connect

Boston Citizens Connect
  • #: 226271
  • Price: free ($0.00) In Apple Store
  • Category: Utilities
  • Updated: 2010-11-27
  • Current Version: 2.1
  • 2.1
  • Size: 1.70 MB
  • Language: English
  • Seller: Boston City Hall
  • Requirements: Compatible with iPhone, iPod touch (4th generation), iPad 2 Wi-Fi, and iPad 2 Wi-Fi + 3G. Requires iOS 3.0 or later
  • © Connected Bits LLC
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Citizens Connect is a cutting-edge, full-featured tool for enabling Boston's residents to improve their neighborhoods by reporting issues such as potholes and graffiti. The reports are automatically fed into the City’s work order system so that….. Read more

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Rated 4/5 based on 3 customer reviews.


5/5 stars
The future is here

I used this app just this week to report a mountain of snow blocking the sidewalk. One day later the City comes with a huge truck and carts away the mountain of snow. I have also used it to report broken parking ticket machines and in both cases the city made repairs within 24 hours. This app is should be on every Bostonians iPhone.

5/5 stars
Second time I've used it...

...and I got a quick response. Street light was out, street was VERY dark... fixed within 48 hours. They also upgraded all of the streetlights on my street to the new LED ones. One thing to keep in mind - I'm not surprised to see negative reviews when I see some of the complaints people submit via the app. There is an old bike rack on the street in front of your house you want removed? Shut up.

2/5 stars
Version 2.0 crashes

OK, this app worked well until the new update - now it won't even open. However, as many pointed out just because one can submit a complaint does not mean City Hall will do anything about anyway... so maybe the fact the app no longer functions doesn't really matter anyway.

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