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Boston Citizens Connect

Boston Citizens Connect
  • #: 226271
  • Price: free ($0.00) In Apple Store
  • Category: Utilities
  • Updated: 2017-02-13
  • Current Version: 3.17.6
  • 3.17.6
  • Size: 1.70 MB
  • Language: English
  • Seller: Boston City Hall
  • Requirements: Compatible with iPhone, iPod touch (4th generation), iPad 2 Wi-Fi, and iPad 2 Wi-Fi + 3G. Requires iOS 3.0 or later
  • © Connected Bits LLC
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Description

BOS:311, formerly known as Citizens Connect, is a cutting-edge, full-featured tool for enabling Boston's residents to improve their neighborhoods by reporting issues such as potholes and graffiti.

The reports are automatically fed into the City’s work order system so that they can be tracked and assigned to service teams. Users can follow the status of their request, by using a unique tracking number for each case.

Residents can also share their reports with others, or tweet about them with their friends.

Please install the app. Join us as we re-invent the Citizen-Government relationship!

What's New in Version 3.17.6

* Added Privacy Policy in About View
* Bug Fixes

iPhone Screenshots

Boston Citizens Connect iPhone Screenshot 1
Boston Citizens Connect iPhone Screenshot 2
Boston Citizens Connect iPhone Screenshot 3
Boston Citizens Connect iPhone Screenshot 4
Boston Citizens Connect iPhone Screenshot 5

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Rated 4/5 based on 3 customer reviews.

 

5/5 stars

The future is here

:
I used this app just this week to report a mountain of snow blocking the sidewalk. One day later the City comes with a huge truck and carts away the mountain of snow. I have also used it to report broken parking ticket machines and in both cases the city made repairs within 24 hours. This app is should be on every Bostonians iPhone.

5/5 stars

Second time I've used it...

:
...and I got a quick response. Street light was out, street was VERY dark... fixed within 48 hours. They also upgraded all of the streetlights on my street to the new LED ones. One thing to keep in mind - I'm not surprised to see negative reviews when I see some of the complaints people submit via the app. There is an old bike rack on the street in front of your house you want removed? Shut up.

2/5 stars

Version 2.0 crashes

:
OK, this app worked well until the new update - now it won't even open. However, as many pointed out just because one can submit a complaint does not mean City Hall will do anything about anyway... so maybe the fact the app no longer functions doesn't really matter anyway.

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The information may be outdated (2017-03-08 19:45:09). For actual information go to iTunes

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